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Route to Market & Supply Chain Blog

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We are passionate about Route to Market and supply chain management and we are delighted to share our thoughts with you. We would like to hear from you too, so please comment on our posts or contact us.

Customer Service: How to get it right and how to get it badly wrong

Dave Jordan Wed, Aug 27, 2014
Just returned from a holiday in Spain. Thinking about it, our trips to UK do not really count as holidays as they inevitably involve moving heavy boxes up and downstairs as the heiress (click here for unashamed plug of heiress art work) changes…

FMCG ERP Selection: Road to success or road to ruin?

Dave Jordan Wed, Jul 30, 2014
I know this will not impress Jeremy Clarkson – and why would I want to? - but my first car was a Renault 5. I realise this is possibly only 2 steps up from a classic Citroen 2CV which Jasper Carrott likened to an upturned corrugated crab on wheels.…

FMCG: Top ten tips for totally terrific S&OP – not a fishy tale!

Dave Jordan Wed, Jul 16, 2014
I have travelled quite a lot over the years and tried to add one new country each year until I stumbled at 45. Many were holidays but a majority were on business with very few opportunities available to actually see the place. “Oh, you must be so…

FMCG KPIs: Promoting improved performance or blame-storming?

Dave Jordan Wed, Jul 09, 2014
Once upon a time I was working in a well-known detergent powder factory in the north of England. The factory manger at the time will remain nameless but he had a habit of dragging people from the production floor to show off the latest gadget or new…

World Cup in Brazil: Did it make it into your S&OP planning process?

Dave Jordan Wed, Jun 04, 2014
The 2014 Football World Cup in Brazil is fast approaching, yes it is football not soccer. As a kid you played “footy” where I grew up and if you said anything like “soccy” you would need to be a fast runner. The England team has completed missing…

FMCG Boardroom Blame Tennis: What really causes lost/missed sales?

Dave Jordan Tue, Apr 29, 2014
I witnessed an intense match of blame tennis recently in the board room of a popular FMCG multinational. The intensity and aggression on display presented a mental image of a tennis match with John McEnroe, Ilie Nastase, Goran Ivanisevic and Marat…

FMCG Route To Market (RTM) Distribution: Where did I put my keys?

Dave Jordan Wed, Mar 26, 2014
If you are male and own a car then you will have spoken these words at least once! If you do not have a dedicated place to hang your keys then they will be surely be misplaced at some stage. You might miss an important event, football match or at…

FMCG/Pharmaceutical S&OP: Remove the fear from sales forecasting

Dave Jordan Thu, Mar 20, 2014
I think by now I have been exposed to around 100 different Sales & Operational Planning processes (S&OP) in sectors from FMCG to Pharmaceuticals to Agrochemicals. These processes have been global, regional and very much local-for-local processes in…

Leading Edge S&OP: Periodically check for relevance & compliance

Dave Jordan Wed, Feb 26, 2014
As a sign of how long we have spent living in Romania we have adopted the Domestos si harnici si darnici or spring cleaning routine. The first target of this spring was the kitchen. All cupboards and drawers were emptied including some for the first…

FMCG Supply Chain IT : ERP and WMS – use it or lose it Mr CEO!

Dave Jordan Wed, Feb 19, 2014
In a development similar to buying your first colour TV (yes my dear daughter, we watched black & white telly) or the first microwave cooker, I have finally bought a Smartphone. This is a significant step as my previous sets have all been robust, no…

FMCG S&OP : Stopping or even pausing the process makes no sense!

Dave Jordan Wed, Feb 12, 2014
I’m not sure if it is the way people were taught to drive or the driving conditions in certain countries but some drivers do have a funny technique, in my humble opinion. I do not claim to be an expert driver and frankly after driving in Saudi…

Communication & more communication gives S&OP a fighting chance

Dave Jordan Wed, Feb 05, 2014
Ok, here we go again on another merry-go-round of Supply Chain stretch, strife, strain but hopefully success. All the decorations should be back in their boxes by now. The lights where the red set doesn’t flash and the white set that only work when…

The Twelve Days of Supply Chain

Dave Jordan Wed, Dec 18, 2013
On the first day of Christmas, Enchange gave to me A robust S&OP. On the second day of Christmas, Enchange gave to me Two fine consultants, And a robust S&OP. On the third day of Christmas, Enchange gave to me An ERP go-live, Two fine consultants,…

FMCG: Sales & Marketing activity planning horizons

Dave Jordan Wed, Dec 04, 2013
Once more I delve into the TV of my youth and bring you the Goodies singing “Make a Daft Noise for Christmas” containing the classic line “Christmas comes but once a year, and when it does, it’s absolutely shocking.” Will this be the case for your…

FMCG/Pharma: Why S&OP is vital for your business health

Dave Jordan Wed, Nov 27, 2013
I had a terrible row last weekend. Everything seemed to be going well; no stress, nothing to worry about just getting along nicely then boom! There was screaming, pain and I have to admit I was close to shedding tears as the incident unfolded.…

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