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Route to Market & Supply Chain Blog

Welcome to our blog!

We are passionate about Route to Market and supply chain management and we are delighted to share our thoughts with you. We would like to hear from you too, so please comment on our posts or contact us.

Latest Posts

The Step-by-Step Guide to Deliver World Class FMCG Distributor Performance

Ross Marie Thu, Apr 08, 2021
In my last post we discussed the biggest challenges that a Consumer Packaged Goods (CPG) company could face when managing the ‘last mile’ of the Route to Market (RtM). Once we have examined the challenges and the pitfalls in managing distributors or…

The 10 Biggest Challenges Route to Market (RtM) Leaders Face in Managing FMCG Distributors

Ross Marie Mon, Mar 22, 2021
If you ask any sports person who has played a contact sport, how to avoid getting hurt, very often you will be told to try your best not to get hit. In order to avoid the hits, you need to understand more about them including when they are likely to…

The Pandemic Has Changed Where Consumers Shop – Have You Adapted?

Ross Marie Thu, Feb 11, 2021
The Pareto Principle, or the 80/20 rule, states that for many phenomena 80% of the result comes from 20% of the effort. This principal is often applied in business, and for good reason, it works. Targeting our effort and resource where it will have…

9 Step Formula to Bulletproof Your FMCG Channel and Distribution Strategy

Ross Marie Tue, Jan 26, 2021
Arguably the most important element to any Route to Market strategy for a consumer goods company is their Distribution Strategy. Very often, when results are not coming in, the distributors get the blame and may even be replaced. Too often, their…

Route to Market Training Essentials - 10 Key Steps of the Sales Reps Call

Ross Marie Wed, Jan 13, 2021
I am going to continue with some sporting analogies, as I did in my last blog, Route to Market Roles and Avoiding Square Pegs in Round Holes. There are many common areas across many sports, but there is at least one specific area of sport that…

Route to Market Roles and Avoiding Square Pegs in Round Holes

Ross Marie Thu, Jan 07, 2021
A colleague who works for a global multinational in a large African market has asked an interesting question, which also points to a wider issue across the Route to Market function. I feel it is worth sharing as a topic of discussion. The question…

Your Guide to Getting the Route to Market Edge in 2021

Ross Marie Thu, Dec 10, 2020
As we come to the end of a very tough 2020, attention is turning to what the next year will bring. In FMCG organisations around the world, General Managers, Sales Directors, Heads of Sales and Department Heads, are all scrambling to finish the year…

10 Key Focus Areas for Effective FMCG Distributor & Wholesale Management – Part 3

Ross Marie Mon, Nov 02, 2020
This post is Part 3 of a series of posts discussing indirect distribution management, and specifically the characteristics and the key differences between FMCG Distributors and Wholesalers. You can read Part 1 which includes the Characteristics of…

Recognise How the Characteristics of FMCG Wholesalers Differ from Distributors – Part 2

Ross Marie Thu, Oct 22, 2020
This post is Part 2 of a series of posts discussing indirect distribution management, and specifically the characteristics and the key differences between FMCG Distributors and Wholesalers. You can read Part 1 which includes the Characteristics of…

Understand the Key Differences Between FMCG Distributors and Wholesalers – Part 1

Ross Marie Tue, Oct 20, 2020
The focus of this article is on indirect distribution. Previously, I have discussed how to achieve Route to Market (RtM) Excellence by effectively using the different types of distribution, our DIME approach, and specifically Direct and Indirect…

10 Points to Consider When Building a Route to Market Centre of Excellence

Ross Marie Mon, Oct 05, 2020
As a company designed to improve the Route to Market (RtM) strategy of our consumer goods clients, at Enchange, we are often asked questions by the RtM community about improving or sharing RtM knowledge. For example, how can organisations best help…

Some Examples of Total Cost to Serve (TCTS) Models in FMCG Route to Market

Ross Marie Mon, Sep 14, 2020
In my last blog we discussed how the Total Cost to Serve (TCTS) can impact the FMCG Route to Market. Since then, I have had several questions and comments asking for some examples of TCTS models. So, in the link below, I have provided some examples.…

How Does Total Cost to Serve (TCTS) Impact the FMCG Route to Market?

Ross Marie Fri, Aug 28, 2020
Understanding the Total Cost to Serve our customers is an essential element to any Route to Market (RtM) Strategy. As FMCG professionals, we need to understand how much it costs us to service our customers. It is also not as simple as it sounds. Why…

Do These 5 Things Now to Strengthen the FMCG Route to Market

Ross Marie Tue, Jun 09, 2020
COVID is rapidly changing the FMCG/retail environment, but these changes are vastly different from market to market and sector to sector. Let us consider some examples: Consumers are moving to online ordering – this is true, but in many markets this…

Digital in FMCG Route to Market is Much More than an Online Ordering Platform

Ross Marie Tue, May 19, 2020
This is such an important issue, and over the last number of weeks, I have been asked about it frequently. Digital and online ordering has played a key role in many markets for some time in RtM strategy and execution. In many cases its applicability…