--- title: RtM & Supply Chain Blog | Pharma description: Pharma | Enchange is an international supply chain & RtM consultancy. Learn more about our 20 Step to RtM Excellence methodology and find useful resources to improve your supply chain operations. image: //supplychain.enchange.com/Portals/85647/images/S&OP%20teamwork%20and%20sales%20forecasting-resized-600.JPG --- [Login](https://www.enchange.com/login/) - - - - [![Enchange](https://supplychain.enchange.com/hubfs/Enchange_October2019/Image/logo.png)](https://www.enchange.com/) # Route to Market & Supply Chain Blog Welcome to our blog! We are passionate about Route to Market and supply chain management and we are delighted to share our thoughts with you. We would like to hear from you too, so please comment on our posts or [**contact us**](https://www.enchange.com/contact-us/). ## Latest Posts ## [FMCG Supply Chain: What’s That All About?](https://supplychain.enchange.com/fmcg-supply-chain-whats-that-all-about) Dave Jordan Thu, May 22, 2025 A long, long time ago.... I started my career in the late 1970s studying chemistry and working as an R&D type helping to bring FMCG Homecare products to the market. At that time, people working in R&D were largely silo based and did not really know… ## [FMCG: Top 10 tips for totally terrific S&OP](https://supplychain.enchange.com/bid/76097/fmcg-top-ten-tips-for-totally-terrific-s-op-not-a-fishy-tale-0) Dave Jordan Thu, May 15, 2025 Chasing Air Miles I have travelled widely over the years and tried to add one new country each year until I stumbled at just under 50 locations. Many were holidays but the majority were business travels with few opportunities available to actually… ## [FMCG: Operations, Sales & Cash Flow Struggles](https://supplychain.enchange.com/fmcg-operations-sales-cash-flow-struggles) Dave Jordan Thu, Apr 10, 2025 Feeling good? On a daily basis the amount of care we give to the human body is remarkably little. When you are feeling good the best the body can hope for is a shower, a brush of the teeth and a slap of moisturiser. What else? Haircut and manicure… ## [FMCG Call Centre Shenanigans](https://supplychain.enchange.com/fmcg-call-centre-shenanigans) Dave Jordan Wed, Feb 12, 2025 Your call is important to us.... Previously, we looked at how some companies are economical with the truth when it comes to measuring Customer Service. Today we take a look at how your telephone face to the customer can be helping or hindering your… ## [FMCG - 7 Top Tips To Tip-Top Customer Service](https://supplychain.enchange.com/fmcg-7-top-tips-to-tip-top-customer-servic) Dave Jordan Wed, Jan 29, 2025 Service with a smile? Do FMCG companies delude themselves on Customer Service (CS) performance? I think some companies are guilty of this but may or may not know it is happening! Whatever service related Key Performance Indicator (KPI) you measure,… ## [FMCG: Your wagging SKU tail is knocking your company off-balance](https://supplychain.enchange.com/fmcg-skus-a-wagging-tail-is-knocking-your-company-off-balance) Dave Jordan Wed, Oct 30, 2024 Double Bio, then the weekend! Finally, Friday afternoon and looking forward to running out of school with a whole weekend of football ahead. Just a double Biology lesson to get through and then 2 days of freedom from books, blackboards and… ## [Postman Pat, Postman Pat, Postman Pat & his Supply Chain hat](https://supplychain.enchange.com/postman-pat-postman-pat-postman-pat-his-supply-chain-hat-0) Dave Jordan Wed, Oct 02, 2024 Deliver, deliver, deliver. Briefly, before we get stuck into today's article, I recently took a first-hand look at the ailing National Health Service in UK. Oh, how a little bit of demand and supply planning expertise plus a smidgeon of alternative… ## [FMCG SKUs: A wagging tail knocks companies off-balance](https://supplychain.enchange.com/fmcg-skus-a-wagging-tail-knocks-companies-off-balance) Dave Jordan Wed, Feb 10, 2021 Finally, Friday afternoon and looking forward to running out of school with a whole weekend of football ahead (other sports are available). Just a double Biology lesson to get through and then 2 days of freedom from books, blackboards and bugs.… ## [The Supply Chain Function - What’s That All About?](https://supplychain.enchange.com/the-supply-chain-function-whats-that-all-about) Dave Jordan Thu, Jan 14, 2021 Ok, I admit it, I started my career as an R&D scientist-type developing FMCG products for the European and Middle Eastern markets. I was actually using my chemistry qualification in industry, which is an opportunity not everyone receives after… ## [Supply Chain, Supply Chain: What’s That All About?](https://supplychain.enchange.com/bid/33408/supply-chain-what-s-that-all-about-0) Dave Jordan Wed, Aug 22, 2018 I started my career as an R&D type who helped bring new FMCG products to the market. Nobody really knew how a product made the transition from bench top and pilot plant testing to the supermarket shelves. Somebody must have been involved somewhere… ## [FMCG cost savings versus sales & marketing budgets!](https://supplychain.enchange.com/bid/72154/fmcg-pharma-cost-savings-versus-sales-marketing-budgets-0) Dave Jordan Mon, Aug 13, 2018 There is your dilemma. You need to save cash towards an expensive year-end holiday but you really do not know the best place from where to take the money. Do you take it from your day to day current account which is already set up to pay the routine… ## [10 Top Tips To Tip-Top Customer Service in FMCG, Drinks & Pharma](https://supplychain.enchange.com/bid/37778/7-top-tips-to-tip-top-customer-service-in-fmcg-drinks-pharma-0) Dave Jordan Mon, Aug 06, 2018 Do FMCG, Drinks & Pharma Companies delude themselves on Customer Service? I think some may well be doing this and may or may not know it! Whatever service related KPI you measure, the KPI is designed to asses how you are performing both internally… ## [FMCG & Pharma: Top 10 Tips for a Tip Top Supply Chain](https://supplychain.enchange.com/bid/50039/fmcg-pharma-top-ten-tips-for-a-tip-top-supply-chain) Dave Jordan Mon, Jul 16, 2018 Only a few months into the year and I am hearing the same old complaints about the economy and business being in general ill health. However, there is a new recurring theme which popped up at various parties and gatherings over Easter; “my company… ## [FMCG ERP and The Beatles.......? Spreadsheets cause damage.](https://supplychain.enchange.com/bid/59794/fmcg-pharma-beatles-spreadsheets-damage-more-than-your-erp-0) Dave Jordan Wed, Jul 04, 2018 Some time ago I wrote about the way spreadsheets were undermining expensively assembled ERP’s in FMCG, Brewing and Pharmaceutical companies. They still are, by the way. Not too long ago a paper on Public Debt and Austerity published by 2 eminent… ## [How Spreadsheets Undermine Your FMCG ERP](https://supplychain.enchange.com/bid/32120/do-spreadsheets-undermine-your-erp-in-fmcg-brewing-pharma-0) Dave Jordan Mon, Jun 11, 2018 Despite what you may wish to believe the answer is probably, yes. You have invested heavily in brand new ERP software and similarly heavily in some smart, young consultancy people to run the implementation. You will have spent some timing debating… [All posts](https://supplychain.enchange.com/all) [Next](https://supplychain.enchange.com/topic/pharma/page/2) ### Subscribe Here! [![awrad](https://supplychain.enchange.com/hubfs/Enchange_October2019/Image/Supply-Chain-transparent_216px.png)](http://blog.feedspot.com/supply_chain_blogs/) ### Connect with Enchange Online ### Browse by Topic - [Dave Jordan (432)](https://supplychain.enchange.com/topic/dave-jordan) - [FMCG (386)](https://supplychain.enchange.com/topic/fmcg) - [Supply Chain (249)](https://supplychain.enchange.com/topic/supply-chain) - [S&OP (226)](https://supplychain.enchange.com/topic/sop) - [Route to Market (202)](https://supplychain.enchange.com/topic/route-to-market) - [Forecasting & Demand Planning (177)](https://supplychain.enchange.com/topic/forecasting-demand-planning) - [Performance Improvement (175)](https://supplychain.enchange.com/topic/performance-improvement) - [Distribution (141)](https://supplychain.enchange.com/topic/distribution) - [Traditional Trade (114)](https://supplychain.enchange.com/topic/traditional-trade) - [Sales (112)](https://supplychain.enchange.com/topic/sales) - [CEO (111)](https://supplychain.enchange.com/topic/ceo) - [Inventory Management & Stock Control (105)](https://supplychain.enchange.com/topic/inventory-management-stock-control) - [Humour (94)](https://supplychain.enchange.com/topic/humour) - [Brewing & Beverages (88)](https://supplychain.enchange.com/topic/brewing-beverages) - [Michael Thompson (88)](https://supplychain.enchange.com/topic/michael-thompson) - [Pharma (84)](https://supplychain.enchange.com/topic/pharma) - [RTM Assessment Tool (83)](https://supplychain.enchange.com/topic/rtm-assessment-tool) - [RTM (77)](https://supplychain.enchange.com/topic/rtm) - [RtM Strategy (74)](https://supplychain.enchange.com/topic/rtm-strategy) - [Logistics Management (71)](https://supplychain.enchange.com/topic/logistics-management) - [CEE (67)](https://supplychain.enchange.com/topic/cee) - [Ross Marie (64)](https://supplychain.enchange.com/topic/ross-marie) - [20 Steps to RtM Excellence (63)](https://supplychain.enchange.com/topic/20-steps-to-rtm-excellence) - [Customer service (63)](https://supplychain.enchange.com/topic/customer-service) - [KPI (61)](https://supplychain.enchange.com/topic/kpi) - [SKU (57)](https://supplychain.enchange.com/topic/sku) - [Logistics Service Provider (48)](https://supplychain.enchange.com/topic/logistics-service-provider) - [Cost Reduction (37)](https://supplychain.enchange.com/topic/cost-reduction) - [Retail (37)](https://supplychain.enchange.com/topic/retail) - [Supply Chain House (36)](https://supplychain.enchange.com/topic/supply-chain-house) - [supply chain excellence (35)](https://supplychain.enchange.com/topic/supply-chain-excellence) - [Doing Business in Africa (31)](https://supplychain.enchange.com/topic/doing-business-in-africa) - [ERP/SAP (30)](https://supplychain.enchange.com/topic/erp-sap) - [Supply Chain Analytics (30)](https://supplychain.enchange.com/topic/supply-chain-analytics) - [Christmas (28)](https://supplychain.enchange.com/topic/christmas) - [Integrated Business Planning (28)](https://supplychain.enchange.com/topic/integrated-business-planning) - [The ABC of RtM (27)](https://supplychain.enchange.com/topic/the-abc-of-rtm) - [Interim Management (22)](https://supplychain.enchange.com/topic/interim-management) - [Promotions (22)](https://supplychain.enchange.com/topic/promotions) - [Manufacturing Footprint (18)](https://supplychain.enchange.com/topic/manufacturing-footprint) - [IT (12)](https://supplychain.enchange.com/topic/it) - [3PL (10)](https://supplychain.enchange.com/topic/3pl) - [Information (10)](https://supplychain.enchange.com/topic/information) - [Order to Cash (10)](https://supplychain.enchange.com/topic/order-to-cash) - [Logistica Management (9)](https://supplychain.enchange.com/topic/logistica-management) - [Mergers & Acquisitions (9)](https://supplychain.enchange.com/topic/mergers-acquisitions) - [Telecoms (9)](https://supplychain.enchange.com/topic/telecoms) - [4PL (6)](https://supplychain.enchange.com/topic/4pl) - [Compliance (6)](https://supplychain.enchange.com/topic/compliance) - [ERP (6)](https://supplychain.enchange.com/topic/erp) - [Transportation (6)](https://supplychain.enchange.com/topic/transportation) - [3PLP (5)](https://supplychain.enchange.com/topic/3plp) - [Communication (5)](https://supplychain.enchange.com/topic/communication) - [Sourcing (5)](https://supplychain.enchange.com/topic/sourcing) - [Keith Marshall (4)](https://supplychain.enchange.com/topic/keith-marshall) - [Outsourcing (4)](https://supplychain.enchange.com/topic/outsourcing) - [Spare Parts (4)](https://supplychain.enchange.com/topic/spare-parts) - [Stefan Cucu (4)](https://supplychain.enchange.com/topic/stefan-cucu) - [Vietnam (4)](https://supplychain.enchange.com/topic/vietnam) - [covid19 (4)](https://supplychain.enchange.com/topic/covid19) - [Balanced Scorecard (3)](https://supplychain.enchange.com/topic/balanced-scorecard) - [DIY (3)](https://supplychain.enchange.com/topic/diy) - [DRS (3)](https://supplychain.enchange.com/topic/drs) - [Digital (3)](https://supplychain.enchange.com/topic/digital) - [Production Planning (3)](https://supplychain.enchange.com/topic/production-planning) - [Ratib Ratib (3)](https://supplychain.enchange.com/topic/ratib-ratib) - [Recovery (3)](https://supplychain.enchange.com/topic/recovery) - [SUPPLY PLANNING (3)](https://supplychain.enchange.com/topic/supply-planning) - [Andy Dixon (2)](https://supplychain.enchange.com/topic/andy-dixon) - [IBP (2)](https://supplychain.enchange.com/topic/ibp) - [Low Carbon (2)](https://supplychain.enchange.com/topic/low-carbon) - [Planning (2)](https://supplychain.enchange.com/topic/planning) - [Private Equity (2)](https://supplychain.enchange.com/topic/private-equity) - [Supply Chain Strategy (2)](https://supplychain.enchange.com/topic/supply-chain-strategy) - [WMS (2)](https://supplychain.enchange.com/topic/wms) - [Warehousing (2)](https://supplychain.enchange.com/topic/warehousing) - [Wholesale (2)](https://supplychain.enchange.com/topic/wholesale) - [Agrochemicals (1)](https://supplychain.enchange.com/topic/agrochemicals) - [Aristide Kouame (1)](https://supplychain.enchange.com/topic/aristide-kouame) - [CONSULTING (1)](https://supplychain.enchange.com/topic/consulting) - [Deposit Recovery Scheme (1)](https://supplychain.enchange.com/topic/deposit-recovery-scheme) - [Dianna Vorpagel (1)](https://supplychain.enchange.com/topic/dianna-vorpagel) - [Dumisani Siziba (1)](https://supplychain.enchange.com/topic/dumisani-siziba) - [Food (1)](https://supplychain.enchange.com/topic/food) - [HR (1)](https://supplychain.enchange.com/topic/hr) - [INNOVATION (1)](https://supplychain.enchange.com/topic/innovation) - [Make (1)](https://supplychain.enchange.com/topic/make) - [Manufacturing (1)](https://supplychain.enchange.com/topic/manufacturing) - [Refillable PET (1)](https://supplychain.enchange.com/topic/refillable-pet) - [Scheduling (1)](https://supplychain.enchange.com/topic/scheduling) - [WASTE (1)](https://supplychain.enchange.com/topic/waste) - [finance (1)](https://supplychain.enchange.com/topic/finance) - [procurement (1)](https://supplychain.enchange.com/topic/procurement) [See all](https://supplychain.enchange.com/topic/pharma#) Enchange Registered office: 2 Piries Place, Horsham, West Sussex, RH12 1EH, UK.   Enchange Limited is a company registered in England and Wales with company number 2862912.  Enchange VAT number: 528 7834 08                                                                                   ©2019 Enchange Ltd. All rights reserved [Privacy Policy](https://www.enchange.com/privacy-policy) [Cookies](https://www.enchange.com/cookie-policy/)