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Route to Market & Supply Chain Blog

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We are passionate about Route to Market and supply chain management and we are delighted to share our thoughts with you. We would like to hear from you too, so please comment on our posts or contact us.

FMCG/Pharma KPI Scorecard: How accurate are your calculations?

Dave Jordan Thu, Oct 31, 2013
Well I find it strange anyway. Whenever I go to see my doctor she always greets me with a cheery “good morning, how are you?” I always feel like replying “well I‘m in your clinic so there is a fair chance I need some medical advice or assistance”.…

FMCG/Pharma KPI Scorecard; Traffic Light Colours Explained

Dave Jordan Wed, Oct 02, 2013
Those of a certain age and a fondness for seriously daft comedy may recognise these lines from a Monty Python song. The full version is available here but this short section provides the general gist of the lyrical content quality: He likes traffic…

FMCG KPI/Balanced Scorecard or Monthly Data Dumping?

Dave Jordan Wed, Aug 07, 2013
Last week was spent enjoying the weather in UK as I moved the heiress into her third new student house in 3 years. This time the house has 9 – yes nine – residents which must make it a no go area for anyone above the age of 25 unless wearing…

Sales & Operations Planning (S&OP) KPI Scorecard Improvement

Dave Jordan Thu, Apr 18, 2013
I like S&OP. You have probably gathered as much from previous blogs but I genuinely do. I see the value in its implementation and more importantly, maintenance in numerous FMCG, brewing and pharmaceutical companies. Once you have taken the plunge…

Balanced Scorecard & Intensive Care Recovery KPIs

Dave Jordan Thu, Feb 28, 2013
On a daily basis the amount of care we give to the human body is remarkably little. When you are feeling good the best the body can hope for is a good wash, a brush of the teeth and a slap of moisturiser if you are a bit of a girly. What else?…

FMCG S&OP: Enabling change as good as the best CEO

Dave Jordan Mon, Dec 17, 2012
Nearly the year end. Have you started planning for that party? Are the presents all sorted out? Cards ready before the final posting date? No, I thought not. All the fuss will be over before you know it and then January will see the usual raft of…

SKU Complexity E-book: Free Download

Dave Jordan Wed, May 09, 2012
The English dictionary lists the definition of complexity as “the state or quality of being intricate or complicated: an issue of great complexity”. Wikipedia defines complexity in great detail and starts with “In general usage, complexity tends to…

Balanced Scorecard Performance Measurement: Del-Boy Style

Dave Jordan Fri, Mar 16, 2012
In a recent post I took a brief look at the use of Balanced Scorecards in FMCG, Brewing and Pharmaceutical businesses but in fact they are entirely appropriate for any business. Whatever your business size or offering you will benefit from knowing…

Balanced Scorecard: Keeping Track of Supply Chain Performance

Dave Jordan Wed, Mar 07, 2012
How do you keep track of Supply Chain performance within your FMCG, Brewing or Pharmaceutical business? You do, don’t you? If you are not measuring KPIs then perhaps you should stop here, read this KPI piece and then pop back and carry. You can…

Call Centers & Service Desks in FMCG, Brewing & Pharma

Dave Jordan Mon, Mar 05, 2012
If you are a CEO or MD of an FMCG, Brewing, Pharmaceutical company with a perceived good reputation for service and you operate a Call Centre or Customer Service Desk then you should personally try calling it from time to time. I don’t know about…

Top 10 Recession Busting Supply Chain Resolutions for 2013

Dave Jordan Mon, Jan 23, 2012
This seems like déjà-vue all over again! Only a handful of working days into the New Year and I am hearing the same old complaints about the economy and business in general being poor. Of course this is true and does not look like changing any time…

Lost for words operating in FMCG, Pharma Supply Chains?

Dave Jordan Mon, Nov 21, 2011
I published this some time ago and have just realised I did not follow up with the answers! Here they are, inserted in red text. People working in modern FMCG, Pharma Supply Chain use a whole host of initials and acronyms to get through the day.…

Inventory/Spare Parts Management in FMCG, Brewing, Pharma Factories

Dave Jordan Sun, Jun 19, 2011
Well, I find it strange anyway. Some very large companies spend countless hours and cash in finding and securing a third party logistic provider (3PLP) to take great care of their finished goods assets. The performance of the chosen 3PLP is then…

FMCG, Brewing, Pharma Champions League Supply Chains

Dave Jordan Tue, Jun 07, 2011
Barcelona won the Champions League finally quite easily and to actually hear Sir Alex say something like “they gave us a good hiding” was refreshing. Messi was far from untidy and several Barcelona players looked head and shoulders above their…

Sales & Operational Planning (S&OP) in FMCG, Brewing, Pharma

Dave Jordan Tue, May 31, 2011
Did anyone hear the loud clanging noise on Tuesday around 14.30? The sound was similar to a very large church bell being struck by a huge iron bar and that bar was in the hands of Arnold Schwarzenegger. Arnie was also in a very bad mood! The noise…

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