Route to Market & Supply Chain Blog

As the snow ploughs, sledges and gloves are packed away for another year in the northern hemisphere we enter a key period in the FMCG industry. Beverage consumers are about to get thirsty or at least large numbers of drinks companies hope this is…

I have had several discussions in response to my last blog on the subject of supply chain and S&OP compliance. A common theme was the practicalities of measuring compliance. So here are 5 steps to make it happen. Supply Chain & S&OP Operating Model.…

Do FMCG, Drinks & Pharma Companies delude themselves on Customer Service? I think some may well be doing this and may or may not know it! Whatever service related KPI you measure the aim is designed to see how you are performing both internally and…

After two incidents (three really) of poor Customer Service on the same day I felt compelled to put fingers to keys and share the experience! All of you working in FMCG, Drinks or Pharma - amongst others – should look closely at how your Customer…

So, we have reached April and Q1 is already done and dusted; how were your results? Be honest, did you push, push, push to make last year’s final number and shoot yourself in the foot for Q1? From what I understand very few companies will have had a…

Everyone involved in selling any type of beverage looks forward to those hot, hot days of summer when the sun is shining and drinks are moving quickly off shelves and out of coolers. This is a time when sales people can relax a little and let the…

The majority of Supply Chain Director-level openings paint a picture of dynamic, forward thinking companies already operating at top performance and requiring you just to “keep the ball moving”. This is not always the case so I wonder how an advert…

Why don’t people just do what they say they will do? This, in a nutshell, was the substance of a discussion I had last week with a senior supply chain executive of a Fortune 500 FMCG multinational. It is also similar to many conversations I have had…

We have seen some terrible natural disasters recently. The large earthquakes in New Zealand and Japan have ruined lives and caused unbelievable devastation. When you add in the political unrest in several countries and the recent UN mandate on Libya…

For years producers have sent their products to individual retails stores and endured the seemingly endless waits for an unloading slot plus the inevitable claim “for missing goods”. Why do International Key Account (IKA) retailers have so much…

In the 1970s when organisations bought PCs it used to be said that "you never got fired for buying IBM". I wonder if the same attitude to risk is still true in 2011 when organisations buy supply chain consultancy services? Here are two recent…

The reasons and benefits for carrying out a professional review of your Distribution network are well documented. Most of the senior people I meet understand the value of such a programme but there is a sizeable minority holding opposing views.…

Lest we were caught up in the furore of the Hollywood version, it is now time to announce the winners of the inaugural Enchange Supply Chain Blog Oscars. Without further ado: Best Route to Market Blog – goes to Evaluate your FMCG Route to Market…

With Traditional Trade enjoying something of a revival due to the extended recession some savvy companies are sorting out their RTM distribution networks. This will provide an immediate advantage over competitors and once the recession cloud blows…

Initiatives such as 6-Sigma and TPM have helped producers towards optimised output from their manufacturing networks. Line changeovers are carried out with Grand Prix slickness. Packaging components have been harmonised and rationalised. Output…