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Route to Market & Supply Chain Blog

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We are passionate about Route to Market and supply chain management and we are delighted to share our thoughts with you. We would like to hear from you too, so please comment on our posts or contact us.

How Do Customers Perceive “Customer Service, Customer Care”?

Dave Jordan Thu, Apr 21, 2011
After two incidents (three really) of poor Customer Service on the same day I felt compelled to put fingers to keys and share the experience! All of you working in FMCG, Drinks or Pharma - amongst others – should look closely at how your Customer…

Top 10 Supply Chain New Year Resolutions: Making Progress?

Dave Jordan Tue, Apr 19, 2011
So, we have reached April and Q1 is already done and dusted; how were your results? Be honest, did you push, push, push to make last year’s final number and shoot yourself in the foot for Q1? From what I understand very few companies will have had a…

RTM. Hear Mungo Jerry sing about the World’s Greatest Drinks Salesman

Dave Jordan Thu, Apr 14, 2011
Everyone involved in selling any type of beverage looks forward to those hot, hot days of summer when the sun is shining and drinks are moving quickly off shelves and out of coolers. This is a time when sales people can relax a little and let the…

Job Opening: Supply Chain Director FMCG, Brewing, Pharmaceutical

Dave Jordan Tue, Apr 12, 2011
The majority of Supply Chain Director-level openings paint a picture of dynamic, forward thinking companies already operating at top performance and requiring you just to “keep the ball moving”. This is not always the case so I wonder how an advert…

Supply Chain and S&OP Convergence – Checking Compliance

Michael Thompson Thu, Apr 07, 2011
Why don’t people just do what they say they will do? This, in a nutshell, was the substance of a discussion I had last week with a senior supply chain executive of a Fortune 500 FMCG multinational. It is also similar to many conversations I have had…

How would your FMCG or Pharma Supply Chain cope in a crisis?

Dave Jordan Thu, Mar 24, 2011
We have seen some terrible natural disasters recently. The large earthquakes in New Zealand and Japan have ruined lives and caused unbelievable devastation. When you add in the political unrest in several countries and the recent UN mandate on Libya…

Retailer Logistic Platforms: A Help or Hindrance?

Dave Jordan Fri, Mar 18, 2011
For years producers have sent their products to individual retails stores and endured the seemingly endless waits for an unloading slot plus the inevitable claim “for missing goods”. Why do International Key Account (IKA) retailers have so much…

Supply chain services; Big Firm vs Small Niche experts?

Michael Thompson Mon, Mar 14, 2011
In the 1970s when organisations bought PCs it used to be said that "you never got fired for buying IBM". I wonder if the same attitude to risk is still true in 2011 when organisations buy supply chain consultancy services? Here are two recent…

10 Reasons Why NOT to Evaluate your FMCG/Pharma Route To Market

Dave Jordan Fri, Mar 11, 2011
The reasons and benefits for carrying out a professional review of your Distribution network are well documented. Most of the senior people I meet understand the value of such a programme but there is a sizeable minority holding opposing views.…

Supply Chain Blog Enchange Oscars - and the Winner is...

Michael Thompson Tue, Mar 08, 2011
Lest we were caught up in the furore of the Hollywood version, it is now time to announce the winners of the inaugural Enchange Supply Chain Blog Oscars. Without further ado: Best Route to Market Blog – goes to Evaluate your FMCG Route to Market…

Essential Elements of FMCG/Pharma Route To Market (RTM) Success

Dave Jordan Mon, Mar 07, 2011
With Traditional Trade enjoying something of a revival due to the extended recession some savvy companies are sorting out their RTM distribution networks. This will provide an immediate advantage over competitors and once the recession cloud blows…

FMCG Complexity: Factory Efficiency versus Operating Company Cost

Dave Jordan Thu, Mar 03, 2011
Initiatives such as 6-Sigma and TPM have helped producers towards optimised output from their manufacturing networks. Line changeovers are carried out with Grand Prix slickness. Packaging components have been harmonised and rationalised. Output…

A Practical Guide to FMCG/Pharma SKU Complexity Reduction

Dave Jordan Mon, Feb 28, 2011
Get your business in shape to take advantage of the expected upturn in economic conditions by giving your sku list a thorough review. Few businesses are lucky to operate with just one or two monster skus but an excessive list of items on offer can…

Enchange Supply Chain Blog of the Year 2011

Michael Thompson Fri, Feb 18, 2011
It’s that time of year. With just over a week to go until the cinematic version, it is time to reflect upon a year of supply chain blogging. Ladies & gentlemen I give you the nominations for the inaugural 2011 Enchange supply chain blogs. Supply…

Time to Spring Clean your Supply Chain in Brewing, Pharma & FMCG

Dave Jordan Mon, Feb 14, 2011
Is the market getting any better, really? Many big name companies have announced indifferent full year 2010 results recently and all caution about the continuing “difficult market conditions”. Ok, so 2010 has been put to bed but many will be paying…

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