It’s amazing how the mind wanders when one is stuck.
In my case I have just started a sailing holiday with family in tow. Here we are in the South of France west of Marseille, boat at the ready & raring to go. Problem – there is a Mistral blowing. The Mistral is the prevailing wind in these parts that whistles down the Rhone & fans out into the Mediterranean, and when it blows it sure does blow. And when it blows it’s c’est la vie & no sailing.
So we are stuck.
So the mind starts to wander. For reasons I cannot explain, my mind wandered to supply chain & my challenge to continue the blogging while on holiday – thanks Nora.
Then I thought about Sales & Operational Planning (S&OP) & its application (or otherwise) to sailing.
The demand side – I have an eager family (customers) waiting to be satisfied. There is a KPI in there somewhere.
The supply side – I have a boat ready to sail with all scheduled maintenance complete, fuel tanks full, water tanks full, safety gear checked & all other checks complete.
The plan (ok, I admit that it is vague) – sail to Italy & back to Port Napoleon (Rhone Delta).
Any constraints? Well there is the Mistral of course. And for the time being this is a show stopper. So I need a Plan B, so to speak.
Always remember the customer & demand side – “satisfy the family”.
So off I go to the Capitainerie (Harbour Office in France) & discover that we are very close to the Camargue that borders the Rhone delta & is full of nature, salt flats, flamingos & a whole world of adventure.
So I hire a bicycle & go for a reconnoitre. I discover a route to the Camargue via a ferry river crossing & visit a local tourist office on ‘the other’ west side of the Rhone. Plan B is formed & off we all go the next day for a wonderful day trip. Lunch is partaken, a salt museum is visited (yes one does exist), flamingos are spotted, exercise is had and the family are happy (if a little weary & saddle sore).
I could claim that S&OP, as it currently applies to our family, has worked for now, albeit not to the original plan ....
More later ....
In this series:
- S&OP (Sails & Operational Planning) – Consensus
- S&OP (Sails & Operational Planning) – Disaster saved by the Team
- S&OP (Sails & Operational Planning) – Balanced Scorecard
- S&OP (Sails & Operational Planning) – Defining Customer Service