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Route to Market & Supply Chain Blog

What leaders of FMCG S&OP processes could learn from Fabio Capello!

Posted by Christian Cusworth on Fri, Jun 04, 2010
Before Capello leads England to world cup glory in South Africa (you read it here second!) There is much to observe about his approach to leadership in the context of Supply Chain and S&OP in particular:

Makes Decisions. At the end of the discussions and inputs from various sources, Capello will make a decision. Sounds obvious really, but lesser managers will duck, put it to a vote, or avoid a difficult situation/confrontation. Not Capello, he will make a decision and ultimately those around him respect him for it.

Delegation. Capello surrounds himself with a tried and trusted team. They know him and he knows that he can delegate areas of the job without concern. He leads, the coaches coach and the players play. He has no need to get wrapped up in all the detail around training and fitness etc.

Tough but fair leadership. Following his instructions and giving 100% is the least that he expects. Stand on the wing expecting automatic selection and you will see the tough side of him. Most importantly Capello treats everybody equally.

Experience. A good leader should have spent some time on the shop floor himself. He relates to his subordinates in a manor that they can understand. Capello of course scored for Italy in the world cup finals, enough said.

Look the part - be the part. T shirt and jeans are fine for painting the fence, but not for management. It is no coincidence that Capello is always the best dressed man in the stadium.

It's all about the team. No individual is bigger that the team - remember Beckham being dropped at Real Madrid. Capello is not interested in individuals, moreover, how each person can best contribute to the overall success of the team. One player cannot win the match on his own.


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Tags: CEO, Supply Chain, S&OP, Forecasting & Demand Planning

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